Telehealth treatment providers

Last updated on June 17, 2022.

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If you test positive or think you have COVID-19, you may be able to use telehealth to access treatment options faster. COVID-19 treatment works best if you take it within a few days of feeling sick or testing positive. 

Telehealth means connecting with a doctor over the phone or through a video call. Using telehealth, a doctor can assess you and, if appropriate, give you a treatment plan that meets your needs.

If you have a health care provider, ask them if telehealth is an option for learning more about COVID-19 treatment. If you don’t have a provider or your provider doesn’t offer telehealth, you may be able to access telehealth directly. Learn more about telehealth providers that can prescribe COVID-19 treatment in Colorado.

Many commercial insurance companies provide telehealth services for their members. Contact your insurance company to learn if telehealth services are available through your plan. This could help you avoid out-of-pocket costs.

Additionally, some services listed below may accept private insurance, Medicare, and Medicaid. Be sure to read through each company’s information carefully to determine if they accept your insurance, and double-check with them when making an appointment. 

Some services may partner with a pharmacy for same-day or next-day delivery of COVID-19 treatments. Be sure to ask about out-of-pocket delivery and shipping costs, which may vary depending on location and prescription insurance. Patients can also choose to have a prescription filled at a preferred pharmacy at no extra cost, as long as the pharmacy is an enrolled COVID-19 therapeutics dispenser. Some providers can help you determine if your preferred pharmacy is enrolled or has inventory, but it is best to use the map below to identify an enrolled pharmacy closest to you before your telehealth visit. You may be asked to identify your preferred pharmacy in the sign-up process prior to seeing a provider.

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Purple pins = providers with both molnupiravir and Paxlovid. 
Red pins = providers with Paxlovid only.
Blue pins = providers with molnupiravir only.

If you have problems with any of the services listed below, email cdphe_dcphr_covidtherapeutics@state.co.us. You can also file a complaint with the Department of Regulatory Agencies if you feel that a violation of a law or regulation occurred during your visit with a provider using any of the services listed below. 

Click on the name of a telehealth service to learn more.
 
Note: This list of telehealth companies does not constitute an endorsement or recommendation by CDPHE. There may be other telehealth companies operating in Colorado that are not listed here.

Sesame provides same-day telehealth appointments with health care providers. Providers are available by video or phone, from 8 a.m. to midnight, seven days a week. However, video appointments are preferred for verifying positive COVID-19 test results. Some providers may not be willing to prescribe treatments over the phone. 

To access treatment, you will need a positive COVID-19 test result. You will need a positive rapid at-home test or positive results of a laboratory test to share with the provider.

Sesame is a cash pay platform that accepts credit, debit, Health Savings Account (HSA), and Health Reimbursement Account (HRA) cards for payment. Providers list their prices and availability on Sesame’s marketplace. In Colorado, visits range from $31-$42. 

You do not need insurance to use Sesame. If you do have insurance, you may submit the receipt you receive from Sesame to your insurance company, but Sesame does not submit insurance claims or guarantee coverage of their services.

To make an appointment, visit Sesame’s website or call 877-947-6411. Please note that if you register online for a phone appointment, you need to indicate your preference for a phone visit in the notes and/or chief complaints section and provide your phone number. Again, video is preferred for COVID-19 assessments and prescribing. 

Appointments are available in English and Spanish.

Care On Location provides same-day telehealth appointments with health care providers. Providers are available by video and phone appointments. Same-day appointments are available Monday through Friday, 9 a.m. to 6 p.m. 

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, submit the results of a laboratory test, or take a rapid at-home test proctored by a Care on Location telehealth provider.

Care On Location accepts Colorado Medicaid, most commercial insurance, Medicare Part B and United Healthcare/AARP Medical Advantage, Anthem Medicare Advantage, and Aetna Medicare Advantage plans. They do not accept Bright Health, Cigna Medicare Advantage, or Humana Medicare Advantage plans. You will need your insurance information at the time of your visit. If you have insurance through a family member, Care On Location will need their name and date of birth, too. 

Care on Location also accepts credit, debit, Health Savings Account (HSA), and Flexible Spending Account (FSA) cards for payment. 

You do not need insurance to use Care On Location. Visits are $69.99 if you do not have insurance. 

To make an appointment, follow these steps:

  1. Go to www.CareOnLocation.com

  2. Click GET CARE. 

  3. Select Patient Type (New or Existing), Select Specialty (Urgent Care), Select Reason (New Patient - Telehealth or Problem).

  4. Select an appointment time. 

  5. Fill out the registration form. You must have a valid phone number. If you don't have an email address, put noemail@noemail.com

To schedule a phone appointment, call 720-778-0005. If you get a voicemail, please leave your name, phone number and indicate that you would like to make a telehealth appointment to be evaluated for COVID-19 treatment. Please note that if you schedule a phone appointment, you will still need to complete a consent form online.

Care On Location offers interpretation services for people who speak languages other than English. If interpreting services are needed, make sure to indicate the language in the appointment registration.

Mdbox provides on-demand telehealth visits with health care providers. Providers are available on-demand 24 hours a day, 7 days a week by video only. You do not need to schedule an appointment to see an mdbox provider.

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, submit the results of a laboratory test, or take a rapid at-home test proctored by a mdbox telehealth provider.

Mdbox is a cash pay platform that accepts credit, debit, Health Savings Account (HSA), and Flexible Spending Account (FSA) cards for payment. You do not need insurance to use mdbox. Visits are $49. 

Mdbox video visits require a computer with a camera or a smart device with a camera. 

To start a telehealth visit, visit mdbox’s website.

Services are available in English and Spanish.

HealthTap provides same-day urgent care telehealth appointments with health care providers. HealthTap providers can perform COVID-19 screenings and prescribe treatment, if appropriate. Providers are available 24 hours a day, 7 days a week by video only.

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, submit the results of a laboratory test, or take a rapid at-home test proctored by a HealthTap telehealth provider. To ensure expediency, HealthTap asks that a rapid at-home test is completed prior to your telehealth visit.

HealthTap accepts most major insurance plans. Real-time eligibility checks are conducted during the registration process so patients are only responsible for their co-pay or co-insurance as determined by their insurance company. Be sure to enter your insurance information during the registration process before seeing a provider. 

You do not need insurance to use HealthTap. Urgent care telehealth visits are $99 if you do not have insurance. 

HealthTap offers video visits only, and requires a computer or a smart device with a camera. 

To start an urgent care telehealth visit, visit HealthTap’s urgent care website.

Services are available in English, in addition to other languages as identified on provider bios.

Doctor on Demand by Included Health provides same-day telehealth appointments with health care providers. Providers are available on demand 24-hours a day, 7 days a week by phone or video. You can also schedule an appointment in advance.

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, submit the results of a laboratory test, or take a rapid at-home test proctored by a Doctor on Demand by Included Health telehealth provider.

Doctor on Demand by Included Health accepts most major insurance and Medicare Part B plans. Real-time eligibility checks are conducted during the registration process so patients are only responsible for their co-pay or co-insurance as determined by their insurance company. Be sure to enter your insurance information during the registration process, prior to seeing a provider. 

Doctor on Demand by Included Health also accepts credit, debit, Health Savings Account (HSA), and Flexible Spending Account (FSA) cards for payment.

You do not need insurance to use Doctor on Demand by Included Health. Visits are $75.00 if you do not have insurance. 

Doctor on Demand by Included Health offers phone or video visits, but you are required to register online in order to access a phone visit. 

To start a telehealth visit or to schedule an appointment with Doctor on Demand by Included Health, follow these steps:

  1. Download the Doctor on Demand by Included Health app on a smart device, or go to Doctor on Demand by Included Health to create an account.

  2. After creating an account, you will be asked to:

    • Enter insurance information

    • Complete a brief questionnaire about symptoms

    • Complete a medical history questionnaire

    • Identify a preferred pharmacy

    • Select an on-demand visit or schedule an appointment for a later time

    • Select preference for a video or phone visit

Services are available in English and Spanish, in addition to other languages as identified on provider bios. If you require translation services, you’ll need to schedule your appointment 24 hours in advance by calling the member support line at 1-800-997-6196.