Crisis Counseling Program

Available languages (last updated 06/23/20): Español | Tiếng Việt  | 中文  | Soomaali | العربية | नेपाली
 

The Colorado Spirit Crisis Counseling Program (CCP) creates community-based crisis counseling teams. This program supports Coloradans with the following disaster recovery needs and goals:

  • Help disaster survivors understand their current situation and reactions

  • Reduce stress and provide emotional support

  • Assist survivors in reviewing their disaster recovery options

  • Promote the use or development of coping strategies

  • Connect survivors with people or other agencies who can help them in their recovery process

CCP teams are not traditional mental health providers. Crisis counselors do not diagnose people or treat mental illness. Instead, crisis counselors are a combination of mental health paraprofessionals and professionals who support community members’ functioning and coping with disaster disruptions through crisis counseling services, including:

  • Individual Crisis Counseling—Helps survivors understand their reactions, improve coping strategies, review their options, and connect with other individuals and agencies that may assist them 

  • Basic Supportive or Educational Contact— Brief contacts with survivors to share general support and information on resources and services 

  • Group Crisis Counseling—Group sessions led by trained crisis counselors who offer skills to help group members cope with their situations and reactions 

  • Public Education—Information and education about typical reactions, helpful coping strategies, and available disaster related resources 

  • Community Networking and Support— Relationship building with community resource organizations, faith-based groups, and local agencies 

  • Assessment, Referral, and Resource Linkage—Adult and child needs assessment and referral to additional disaster relief services or mental health or substance abuse treatment     

  • Development and Distribution of Educational Materials—Flyers, brochures, tip sheets, educational materials, and web site information developed and distributed by CCP staff 

  • Media and Public Service Announcements—Media activities and public messaging in partnership with local media outlets, state and local governments, charitable organizations, or other community brokers of information

Learn more about the program’s mission and services in SAMHSA’s CCP Brochure.

Colorado CCP providers

The Colorado Spirit CCP has 16 mental health and other community service providers with local CCP teams around the state. Providers will support geographic areas of Colorado and groups of people that are disproportionately impacted by COVID-19. Contact information for these providers will be shared as the program gets underway.

Additionally, the University of Colorado Anschutz Medical Campus is providing the statewide Healthcare Workforce Well-being Support Line. This line will support public health, medical, and healthcare staff access crisis counseling, stress and resilience support, and education tools.

Public health, medical, and healthcare providers can access support by calling 303-724-2500.

Other Crisis Resources

These crisis helplines are also available statewide to connect Coloradans with disaster and mental health support.
 

  • Call 1-844-493-8255

  • Text “TALK” to 38255

  • Support for other languages are available for calls, not for texting

  • Call 2-1-1 or (866) 760-6489    

  • Text your ZIP CODE to 898-211

  • Visit 211colorado.org and search Mental Health

  • Call 1-800-985-5990 

  • Text ‘TalkWithUs’ to 66746 

  • TTY for Deaf / Hard of Hearing: 1-800-846-8517 

  • Spanish-speakers: Text “Hablanos” to 66746

  • Call or Text 1-800-273-8255

  • Options for Deaf/Hard of Hearing: 1-800-799-4889 or Chat with Lifeline

  • En Español - Nacional de Prevención del Suicidio: 1-888-628-9454