Safer at Home: Office-Based Business

 

 

 

 

 

/sites/covid19/files/styles/flexslider_full/public/images/gettyimages-1212555767.jpg?h=bf0d5417

Open with restrictions: May 4

50% in-office occupancy, with strict precautions and telecommuting maximized

IF THERE IS A CONFIRMED CASE OF COVID-19 AMONG CUSTOMERS OR EMPLOYEES

  • The office must notify and cooperate with their local public health agency on next steps.

  • Local public health agency contacts can be found here.

  • Outbreak guidance for non-healthcare facilities can be found here.

Workspaces

  • Ensure a minimum of 6 feet of space between all desks/workspaces

  • Modify flow of people traffic to minimize contacts (e.g. doors for entry or exit only)

  • Conduct office cleaning with increased frequency and supplement with high-frequency sanitization of high-touch areas (e.g. doors, stairwell handles, books, light switches, elevator switches and buttons, etc.)  (Additional Guidance)

  • Ensure proper ventilation

  • Provide employees with sanitization products and guidance on daily workspace cleaning routines

  • Post signage for employees and customers on good hygiene and new office practices, and make regular announcements to remind employees and/or customers to follow distancing guidelines

  • Keep a record of employees, customers, and visitors (i.e. sign in/out) to enable contact tracing

  • Encourage the use of digital files rather than paper formats (e.g., documentation, invoices, inspections, forms, agendas)

  • Ensure clear planning, preparedness and organization in the workplace. This includes  assigning a COVID coordinator to facilitate planning and communication, developing a plan for resources like cleaning supplies and internal regular (daily or weekly) communication, planning for employees to be out of the office for quarantine or caring for others, and considering how new precautions will impact workflow, etc.

Practices and employees

  • Maintain in-office occupancy at no more than 50% of total at one time by maximizing use of telecommuting and developing in-office rotation

  • Allow for flexible work schedules, where possible, to lessen the need to be in the office during normal business hours. This could include allowing employees to work evenings or weekends when the office is traditionally less crowded or closed schedules.

  • Implement symptom monitoring protocols (including workplace temperature monitoring and symptom screening questions) where possible (Additional Guidance)

    • Best practice is to implement a temperature check station at the entrance to the business. If this is not feasible, employee will check for symptoms at home and report symptoms either electronically or on paper per the system created by the business.

  • Minimize the number of in-person meetings and maintain adequate 6-foot distancing in those meetings. Use online conferencing, email, or the phone instead of in-person meetings, even when people are in the same building, whenever possible

  • Provide flexible or remote scheduling for employees who need to continue to observe Stay- at-Home, who may have child or elder care obligations, or who live with a person who still needs to observe Stay-at-Home due to underlying condition, age, or other factors

  • Provide guidance and encouragement on maintaining 6 foot distancing and taking breaks to wash hands 

  • Require gloves and face coverings or masks for any interactions with other individuals (e.g. customers, co-workers, vendors)  (Additional Guidance)

To protect customers (If applicable)

  • Implement 6-foot distancing measures (e.g., marked space in checkout lines)

  • Strongly encourage or require use of face coverings or masks.

  • Provide hand sanitizer at entrances and other high-traffic locations

  • Implement hours where service is only provided to people at higher risk of severe illness from COVID-19, if possible. Enhance precautions during these hours.

This guidance is for, but is not limited to:
  • Accountants and accounting firms 

  • Architecture, engineering and land surveying businesses/firms

  • Landscape architect businesses/firms

  • Land surveyor businesses/firms

  • Private investigator businesses

  • Fantasy contest operator businesses

  • Non-transplant tissue banks

  • Appraisal management companies

  • Real estate offices

  • Other corporate offices and private firms