Safer at Home: Field Services and Real Estate

Updated July 1, 2020, 1:00 p.m.

 

 

 

 

 

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Open with Restrictions: April 27th

Many of these services were deemed essential. This allows additional services to open or expand as increased workforce returns.

IF THERE IS A CONFIRMED CASE OF COVID-19 AMONG CUSTOMERS OR EMPLOYEES

  • The individual or company must notify and cooperate with their local public health agency on next steps.

  • Local public health agency contacts can be found here.

  • Outbreak guidance for non-healthcare facilities can be found here.

Employees

  • Adhere to all general rules or guidance on social gathering limitations when working in the field, including in someone’s business or personal home

  • Meetings, showings, appraisals, consultations, open houses,  etc. can occur in accordance with indoor event requirements.

  • Implement procedures for field-based employees to monitor for symptoms and report to management daily on health status. Refer symptomatic employees to the Colorado COVID Symptom Support tool. (Additional Guidance)

  • Maintain 6-foot distancing from other employees and customers

  • Face coverings are required to be worn in all public indoor spaces

  • When possible, post signage or give reminders for employees and customers on good hygiene and distancing practices

  • Change gloves between customers

  • Inquire whether third-party homes have symptomatic individuals or individuals who have contact with known positive cases and, if they do, cease any in-person interaction and limit any in-home activities to only those which are critical and can be done without risk to service provider

  • Maintain detailed log of customer interactions to enable contact tracing (if ever needed)

  • Prioritize remote work and/or personal protective equipment  for people at higher risk of severe illness from COVID-19

  • Disinfect high-touch surfaces and tools or equipment after each customer visit  (Additional Guidance)

  • Provide guidance and encouragement on personal sanitation including frequently washing hands

To protect customers

  • Provide estimates, invoices, and other documentation electronically (no paper)

  • Seek contactless payment options (whenever possible)

  • Maintain 6-foot distancing

  • Use face coverings or masks

  • For transportation network companies, limo services and call-and- demand transportation riders, only request for necessary travel and wash hands before and after ride

This guidance is for, but is not limited to:
  • Real estate, including marketing services

  • Lawncare and landscaping

  • House cleaning, including carpet cleaning and window cleaning

  • Electricians and plumbers

  • Handyman services

  • General contractors, tile setters, carpenters, construction

  • Home inspectors

  • Appraisers

  • Land surveyors

  • Architects 

  • Engineers

  • Private investigators

  • Landscape architects

  • Transportation network companies, limo services and call and demand transportation  (e.g taxis)