Grocery store guidance

 

 

 

 

 

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Grocery stores can help protect both employees and their customers from COVID-19. Personal and environmental cleaning practices and physical distancing are critically important. Recommended practices for grocery stores are listed below.

IF THERE IS A CONFIRMED CASE OF COVID-19 AMONG EMPLOYEES OR CUSTOMERS

  • The worksite must notify and cooperate with their local public health agency on next steps.

  • Local public health agency contacts can be found here.

  • Outbreak guidance for non-healthcare facilities can be found here

Worksites

Steps for everyone
  • Follow guidance for all businesses.

  • Maintain adequate spacing (6 feet) between customers and staff inside/outside the store.

    • In areas of high-volume traffic, consider spacing tools, such as tape markers on the floor, to keep customers and employees adequately spaced.

    • Consider physical barriers such as sign stands, ropes and sneeze guards.

    • Consider assigning staff to help monitor and enforce social distancing.

  • Prominently display signs that communicate with customers/ staff the steps taken to minimize risk. Including physical distancing, good hygiene and sanitation practices.

  • Place alcohol-based (at least 60% alcohol) hand sanitizers for employees and customers at convenient and accessible locations, such as near entrances and self-check-out screens.

  • Make sanitizing wipes easily accessible to customers, or have an employee sanitize between each customer use. 

  • Appoint a designated sanitation worker at all times to continuously clean and sanitize commonly touched surfaces, including shopping carts, basket handles, door handles, counter tops, and cash machine keypads. (Additional Guidance). 

  • Require employees to stay at home when showing any symptoms or signs of sickness.

  • Establish one-way traffic flow through aisles.

 

Steps for employees
  • Provide any necessary face coverings and gloves.

  • Conduct daily temperature checks and monitor symptoms in employees, logging all results. Refer symptomatic employees to the Colorado COVID Symptom Support tool. Maintain employee confidentiality at all times. 

  • Stagger/ alter shifts to reduce the number of employees in the store at once.

  • Limit exposure for employees at higher-risk. Consider assigning these employees to shifts that limit exposure to the public. 

 

Steps for customers
  • Provide dedicated in-store visit hours for high-risk populations.

  • Encourage order-ahead, curb-side, online shopping, and delivery options.

  • Prohibit self-serve foods, including hot bars, cold bars and buffets.

  • Prohibit product sampling.

Employees

  • Follow guidance for all businesses.

  • Maintain adequate spacing (6 feet) between customers and staff inside/ outside the store.

  • Wear gloves during customer interactions and during other work activities.

  • Employees must wear face coverings during any interactions, including during breaks.

  • Take frequent breaks to wash hands.

  • Stay home when showing any symptoms or signs of sickness.

  • Appoint one employee per shift to monitor staff and public for adherence to safety measures.

  • Employees who are sick should notify their supervisor and stay home. Those who exhibit fever, dry cough, shortness of breath should follow the directions for self-isolation [covid19.colorado.gov/how-to-isolate] and seek medical attention if needed.

  • Employees who have been in close contact with someone who has tested positive for COVID-19 should not be expected to report to work. They should stay home, self-quarantine and monitor themselves for symptoms. [covid19.colorado.gov/how-to-quarantine]

  • Employees who were sick may be eligible to return to work if they meet the following criteria*:

    • At least 3 days (72 hours) have passed since fever has resolved without the use of fever-reducing medications and 

    • Improvement in respiratory symptoms (e.g., cough, shortness of breath); and,

    • At least 10 days have passed since symptoms first appeared.

*This information is general guidance, and may differ based on each individual’s situation.
 

Customers

  • Follow guidance for all businesses.

  • Wear face coverings when you are in public.

  • Maintain adequate spacing (6 feet) between yourself and other customers or staff inside and outside of the store.

  • If you are at higher risk, refrain from shopping outside of dedicated hours set aside for those who are more at-risk.

  • Sanitize hands, surfaces, and touched objects.